SOOTHING RUFFLED FEATHERS

SOOTHING RUFFLED FEATHERS

Hostility can leave the workplace reeling. Angry employees can waste time worrying over conflicts and even lead to office violence. John Challenger, chief executive of outplacement firm Challenger, Gray & Christmas Inc., offers the following tips on keeping the peace at work:

Get together with co-workers outside the workplace. Fortifying an office bond with out-of-office activities helps build respect and strengthens relationships among office mates, said Challenger.

Don’t embarrass or yell at colleagues in front of others. Make conflicts private.
Allow employees to openly discuss issues in order to avoid pent-up resentment. Challenger suggests encouraging written complaints and suggestions and calling follow-up meetings to discuss grievances fast cash now.

Personalize work spaces with homey touches. A comfortable environment helps cut down on tension.

Be civil to unlikable co-workers and generally considerate in the workplace, especially in shared spaces.

Don’t steal credit from co-workers or miss deadlines. Respond promptly to e-mails, and always come prepared and on time to meetings.

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